Send us an email at shop@mednow.ca. Include your order number and the item(s) you wish to return. A customer success team member will reach out to you.
Returns
We will review returns on a case by case basis.
We will review your request on a case by case basis.
Once we receive your return we will send you a confirmation email. If your return is approved, then your refund will be processed and a credit will automatically be applied to the original method of payment, within 7 business days.
Have questions or need support?
Our pharmacy team is there to help you at every step of the way - Even if you don’t have an account with us yet!
*Prescription delivery is always free in Ontario, British Columbia and Nova Scotia. Non-prescription items delivered free with prescription or with purchase over $50 before tax.