Returns

Send us an email at shop@mednow.ca. Include your order number and the item(s) you wish to return. A customer success team member will reach out to you.

We will review returns on a case by case basis.

We will review your request on a case by case basis.

Once we receive your return we will send you a confirmation email. If your return is approved, then your refund will be processed and a credit will automatically be applied to the original method of payment, within 7 business days.

Have questions or need support?

Our pharmacy team is there to help you at every step of the way - Even if you don’t have an account with us yet!