Mednow Virtual Care is a simple, secure way to connect with a licensed and certified Canadian clinician online or on the phone.

Yes. Assuming you’re in Ontario or British Columbia and not looking for emergency care.

The Mednow Virtual Care appointment booking tool will ask the reason for your visit. You may also be asked to complete one or more questionnaires to provide the clinician valuable information before your visit.

For phone consultations: The clinician will contact you from a private number at the time of your appointment.

For video consultations: You will receive a link to join a private, secure video conference with the clinician before your appointment.

It may be necessary to confirm your identity for privacy and security. Please have your identification, including your provincial health card if applicable, handy.

Prescriptions can be sent electronically to any pharmacy. If you use Mednow Pharmacy, your prescriptions will be delivered free.

Mednow clinicians cannot and will not prescribe opioids or controlled medications.

$35 per appointment.

There is no cost for appointments related to the discussion of Dexcom devices.

Mednow Virtual Care is available to help you with prescription refills and treatment of the following conditions:

Dexcom devices, Erectile Dysfunction, Family Planning (birth control), Male Pattern Hair Loss, medication refill, Mental health (anxiety, depression), Urinary Tract Infections.

No. Virtual care or “telemedicine” is held to the same high standards as in-person care.

As licensed Canadian Nurse Practitioners, Mednow Virtual Care clinicians are required to follow-up on test results, keep your information private, keep private medical records and so on.

Yes. Your Mednow Virtual Care appointment is secure, private and confidential, as are your medical records.

To ensure your privacy, we ask that you connect from a private space, not in a public one like a coffee shop or mall.